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Making Lemonade

If life hands us lemons, we can get good at making lemonade. And if you start a lemonade stand, provide good customer service, right? That said, I have seen great customer service representatives take a trying situation and make the best of it. That can be tough when circumstances out of their control bring angry customers into their lives.

Cartoon of a boy at a lemonade stand and a girl.

Are you tired of making the best of a situation? I suppose we can try what Stephen Lyons suggested in the Chicago Tribune and suck on some misery. But beware of taking satire as gospel truth! One thing he makes clear in his commentary is if we think things are bad now, we could always find ways to make things worse. Conversely, the opposite must be true: we can always find ways to improve our situation.