Last October, the Halloween obsession was people dressing up like clowns and charging people. There were stories about people turning the tables and attacking the clowns. All that month, I kept hearing Send in the Clowns swirl around in my mind. There was a time when clowns were considered fun and humorous. Now, they are seen as a threat and a maligned subgroup.
One thing is for sure, when you go for a job interview, don’t dress as a clown or act like one, unless that is one of the job requirements. Even then, I would leave the clown shoes at home.
I have witnessed how hard change is at a newer as well as older company. And I have also had the privilege working for a company where change was the only thing constant. All the companies I’ve worked for wanted change but discovered pushback from customers as well as employees. It is ironic that the very change that will benefit customers can be rejected by those same consumers.
Whether you are a leader or follower, change is vital for companies and people to thrive. As the article says, it begins with you. It also takes lots of clear communication to explain why the change is needed and how it will benefit stakeholders in the long run.
One thing the article touched on was how the messy middle affects change. We talked about that in one of my MBA classes. A change initiative feels exciting in the beginning. But when you are in the middle of the change, it is so tempting to go back to the old ways. It takes a lot of determination, self-examination, and clear communication to make change happen.
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