What is the most important leadership skill?
- Is it the ability to ram your idea through your team?
- Perhaps it’s Powerpoint skills? (Let’s hope not!)
- Or maybe it’s the generosity to bring in doughnuts when your team has put in the hours on a big project?
No, one skill is a superpower that many souls value, but very few leaders have the courage to use it.
When I read this article by Josh Aten on Inc.com the other day, it struck me how simple the concept is. Then I thought about how rare of a quality it is. Frankly, many of us are scared to even consider it because we think it makes us appear weak. What is that quality?
it turns out that one of the most important leadership skills is admitting when you’re wrong.
Josh Aten on Inc.com
It’s so simple and obvious. Yet, I can see how it would have a stigma in many workplaces. After all, aren’t leaders supposed to be right all the time? Many leaders think that’s the case. Like my cartoon in 2009 showed, apologies can appear to show weakness and open us up to liability.
We Know Better
But we all know better. Nobody is right all the time. Anybody who has been in a relationship knows there are times they were wrong. We may not admit it, but we know there are times we should apologize, admit we were wrong and move on. It’s good for loving relationships. It’s good for all relationships, including professional ones.
I have had to use that skill recently. My wife and I have had some animated discussions about attitude. I’ve had to admit I can be the problem. It’s humbling when I can see the blind spots everyone else has but have no clue about my own. No wonder Jesus talked about the speck we see in a brother’s eye while we have a plank in our own eye. Yes, I’m guilty of that and I was wrong.
A sincere apology is a leadership skill that we rarely see in a business school curriculum. If we search for a good example in the media, we will probably be disappointed. Don’t expect to find a good example with politicians. We would even be hard-pressed to find a good example with journalists who have experienced a very unfortunate incident with a Zoom call.
